
Question:A
Service Department has 6 Technicians who have attended
1,170 hours. Their Productivity is measured at 105% with
Utilisation reported at 90%. The overall charge out rate
is £40 per hour and the total recovery rate is £34.61.
How much discount has been given during this period?
Answer:
£5,959.44
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Professor D Garel Rhys CBE
Director, Centre for Automotive Industry Research
Cardiff University Business School.
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