Jeff Smith is the author of The KPI Book and is regarded by many as one of the world's leading business improvement strategists. He is particularly well known for his ability to convey complex information into jargon busting, plain English that everyone understands. Speaking at conferences, you'll often hear him say:

"If you have a great idea, but you can't explain it to others,
then you can't make a positive change in the workplace.
Clarity is Power."

As well as being one of the Motor Industry's top trainers and consultants, in 1999 he became a founder member of the Professional Speakers Association of Europe and has appeared many times as a Motor Industry expert on Sky Television.

Jeff Smith has a career that spans more than 25 years within the Motor Industry. He has progressed through the Sales Department to become Dealer Principal and then to Divisional Director within a retail motor group. He followed this by becoming an Author, Consultant and Trainer to the Motor Industry and during this time he's worked with many manufacturers developing their profit improvement programmes for New Vehicle Sales, Used Vehicle Sales, Aftersales and Business Management for Directors, Dealer Principals and Line Managers.

As well as speaking at conferences and product launches around the world, Jeff continues to work with manufacturers developing training courses for their dealer networks and he also runs open training courses and bespoke in-house programmes for individual dealerships and major groups.

Jeff is the author of the industry world-wide #1 best seller, The KPI Book which has sold in excess of 25,000 copies world-wide and has also been translated into French.

In 2003 he wrote How To Make More Profit With Your Service Department and in 2009 he wrote Management Accounts Made Easy, both of which sold out of the initial print runs before they were published; such is the popularity of his work.

Nowadays he says that his life is more about contribution to the Motor Industry so he's planning on writing more books to compliment the series. In addition to this, he also writes a monthly best practice newsletter called Profit Builder which you can obtain free of charge by email - Jeff has been writing Profit Builder free of charge for more than 8 years.

Although he is an Author, Consultant and Trainer, he is particularly proud of the fact that he has "done the job himself" very successfully before he came into the world of training and he therefore has a unique perspective on the industry.

He doesn't teach theory; he teaches practical applications that improve profitability in the real world.

Always delighted to receive telephone calls and email, he's one of the very few people who will listen to you and in your hour of need he'll give you free advice.

One of his clients once said...

"We all have to earn a living to survive, but Jeff always goes the extra mile. He's always ready to jump in and help people who are in trouble, whereas other training organisations wouldn't do it without an invoice being raised. He's a good person with high integrity. In addition to that, I prefer to work with a genuine Motor Industry expert rather than someone who has just
read one of his books"

Also see www.Jeff-Smith.com

Jeff Smith is the Managing Director of Insight Training & Development Ltd which is based in central England where he runs the business with a team of associates who specialise in the Motor Industry. He also speaks at universities, product launches and conferences all over the world.

If you would like to work with Jeff on a one-to-one consultancy basis or by attending one of his special development programmes, please ask about our "Dealership Master Class"

Contact Jeff Smith by telephone on 0044 (0) 1384 371432

You are welcome to contact Jeff Smith directly by e-mail:
JeffSmith @ AskInsight.com (please remove the spaces when emailing)

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