books by Jeff Smith
Automotive books by
Jeff Smith

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About Jeff SMith, author of The KPI Book Jeff Smith speaks at conferences. KPI and Dealer Profitability Free KPI Profit Builder written by Jeff Smith Jeff Smith and Insight Training contact details

Books by Jeff Smith
Improving dealer profitability and customer satisfaction
within the Retail Automotive Industry

100% money back guarantee on all of our Motor Industry books.
All of our books come with a 100% money back guarantee

This is the place to buy Automotive Industry Books. We are the publishers and sole world-wide distributors of all books written by Jeff Smith. We carry them all in stock and are available for dispatch within 24 hours.


"In character, in manner, in style, in all things,
the supreme excellence is simplicity."

- Henry Wadsworth Longfellow


 

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The KPI Book - Second Edition by Jeff Smith

Published on Monday 9 June 2014, this is acomplete re-write of the first edition containing new KPI and the definite global benchmarks and baselines for the world-wide automotive industry.

"When you only have time for answers, this is the perfect management tool".

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How To Make More Profit With Your Service Department by Jeff Smith

How To Make More Profit With Your Service Department by Jeff Smith

The KPI book is a book of definitions, whereas this book is packed with best practice ideas and solutions for improving profitability in the Service Department. Aimed at improving operational efficiencies, this book tells you everything you need to know, in the order that you need to know it - from basic explanations to tracking performance through management accounts.

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Management Accounts Made Easy, written by Jeff Smith

Management Accounts Made Easy
written by Jeff Smith

The ultimate guide to understanding the financial information of the Motor Industry

Here you'll find the magic "5-step strategy" that unlocks the power to read and interpret Management Accounts quicker and easier than you ever thought possible. It's written specifically for people who want to know how to read their Management Accounts and Composite with ease.

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Andrew Mooresmith writes a letter about Jeff Smith books.
Click here to read the original letter for yourself

Dear Jeff,

I am just writing to tell you how much I value your books "How To Make More Profit With Your Service Department" and "The KPI Book" which came highly recommended to me by a Tutor at the Henry Ford College, Loughborough.

Having worked for some thirty years at a family-run main franchise, starting in the Parts Departnent, I have always had an appreciation for the importance played by Aftersales in our indusry. After being on more training courses than I care to remember, the challenge is often to both incwporate & maintain their benefits for the long term.

For this I rely on a definitive written reference and regard your books as my "Bibles" which are used to encourage & direct staff and management toward the more important priorities. The real beauty is that they are written in a way that anyone can understand regardless of experience partly because unlike other books they are specific to our industry rather than adaptations from others.

Put simply, they are the best! I often dip into the publications at random and surprise surprise there is always something new to learn or well worth reminding ourselves about.

Over the- past decade I have been closely involved with both Car Sales and the accounts operaticn and could perhaps claim to have reached a full & detailed working knowledge of the entire Company! However, I do not believe this could ever be the case and have just ordered your publication "Management Accounts Made Easy" which I am confident will teach me things I don't yet know and improve the things I do.


Kind regards


Andrew Mooresmith
Managing Director - Bourne Road Garage Ltd

 

 

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