Who should attend this programme?
The programme is designed specifically for Bodyshop Managers, regardless of experience and regardless of franchise, we focus upon the "business and demands" of Bodyshop management and nothing else. It's also an outstanding platform for aspiring Bodyshop Managers where the Bodyshop owner is handing over to the next generation as part of a serious career development path.

Prerequisite?
We only want people who are willing to go the extra mile in pursuit of developing themselves and their company. You will need to be dedicated because you will have to complete 2 assignments and you may need to do some work at home; that depends on how good you are at time management. Are you ready for such a challenge and commitment?

What tools do you need for the job?
This is a very interactive programme with a lot of work on your part so you will need a pen, pencil, rubber, note paper, calculator, laptop, MS Office software and Bodyshop Management modelling software to interpret your management accounts.

Don't worry, you only need to bring your management accounts with you because we supply you with everything including the laptop and software - and all of it is yours to keep - even the laptop and software!

We supply you with everything because we don't want any excuses! We don't want you to say that you don't have access to the tools you need to do the job. If you are dedicated, we'll support you.

How big is the Master Class and who will I be working with?
Master Class consists of a maximum of 12 people. The other 11 people could be from an independent Bodyshop or a franchised dealer; the one thing you will all have in common is that you run a Bodyshop and you want to generate better results. We mix up the people within Master Class in this way because you often learn more from outside of your usual working experience than you do for others around you.

What is a Master Mind group?
On Day 2, you will be placed into a Master Mind group consisting of 3 or 4 people and you will be working together with them in competition against the other Master Mind groups to see who can produce the most commercial gain and generate the best results throughout the whole year.

Do you have what it takes to be part of the winning Master Mind group?

Master Class Programme Outline:

Master Class is a 12 month programme where the total focus is on you delivering commercial gain into the workplace; in short, action is the key.

Commencement: March 2008.

We begin by providing you with all the tools you need for the job including a brand new laptop and all the necessary software including Bodyshop performance modelling.

The programme then consists of:

1) 3-day intensive event
2) 2 assignments
3) 2 Master Class Business Clubs
4) One-to-one Mentorship provided by Jeff Smith for 12 months

The 3-day Intensive Event

Day 1: Financial and Commercial Awareness for Bodyshop Managers

Begins at 09:00 and ends at 19:00

Understanding the Bodyshop Management Accounts
Understanding all Bodyshop KPI
The importance of using effective DOC
How to measure Bodyshop operational performance
Identifying performance drivers - how to prioritise your efforts for more profit
Understanding Utilisation and how to improve it
Understanding Productivity and how to improve it
Using the Estimate as a selling tool for obtain more work
Understanding Overall Efficiency and how to improve it
How to use The law of the Bodyshop™ for faster results
Understanding Recovery Rates and how to improve them
Balancing profitability improvement with customer satisfaction
How to write an accurate budget and business plan that delivers results

At the end of this day you will have a full and complete understanding of the Financial and commercial aspect of Bodyshop Management. No stone is left unturned.

Day 2: How To Make More Profit In Less Time.

Begins at 09:00 and ends at 19:00

Underpin the main points of the previous day
Setting up the Master Mind Groups - you become part of a special team
How to fast track your performance analysis
Get to grips with Bodyshop Management performance modelling software
How to quickly identify the key profit levers in your Bodyshop
How to use the power of the Master Mind group
How to assess your own business and other people's business
How to put together effective action plans
Convert your knowledge into action - planning for profit

At the end of this day, not only will you have an exceptional understanding of the management accounts of the Bodyshop, you will also be able to interpret them accurately and then quickly and easily identify the areas where additional profit can be generated.

The Bodyshop Management performance modelling software is not for sale anywhere and is also yours to keep; this feature is unique to the Master Class programme.

You feed your management accounts into this programme and it calculates all your Bodyshop KPI and you can play What-if scenarios with your Bodyshop to see how you can get the biggest profit gain in the shortest time.

Day 3: How To Write Reports And Proposals That Get Results.

Begins at 09:00 and ends at 18:00

If you have a great idea, but you're unable to explain it well to others, what are the chances of getting your plans accepted? Answer: Nil.

This part of the programme sets you apart from the rest. Here you'll gain all the knowledge you need to make compelling arguments so that you can put forward your ideas and proposals in such a way as to make them irresistible to others. These are the skills that separate the ordinary from the high achiever.

Getting started - How to get your ideas out of your head and down on paper
Optimise and accelerate your thinking with Mind Mapping
How to organise and prioritise your thoughts ready for writing
Considerations for a report structure - what works and what doesn't
How to use Jeff Smith's report writing templates - it's all done for you!
Setting your objectives
Top tips for writing reports and proposals
How to get the best out of your report writing software to make your life easy
How to present your reports and proposals

During the day, you'll have a guest speaker who is a previous member of a Master Class who will tell you about their experiences with writing reports and proposals. You'll have the opportunity to ask any questions and it's an invaluable insight into what you can expect and how to get the best results.

Assignment #1
Upon completion of the 3-day intensive event it's back to the real world to implement what you have learned into your own Bodyshop.

To begin the process, you'll be given an assignment which asks you to formally assess your own business and produce a detailed proposal for improvement.

Your assignment will be formally assessed and graded by Jeff Smith and you will receive written feedback on your development; don't forget that you'll have access to Jeff Smith as your Mentor to help you every step of the way.

However, don't think that this is an easy route, it is not, there are more demands on you to deliver commercial gain than anything else. In other words, we demand proof that you are capable of generating more profit.

Here's what the IMI say about the standard of our achievements in this area:

"Insight's assignments are extremely comprehensive and well structured
with a very high focus on delivering commercial gain in the workplace.

They are based on extensive research and analysis of relevant factors,
and it is obvious that the candidates have been thoroughly prepared.

As a result, motivation of the learners is high and
gains for their businesses are clearly evident."

This first assignment will have a deadline submission date which is 120 days after you receive it. Within the next 30 days your assignment will be formally assessed and graded with the following status:

<60% = Fail; resubmission required.
60% - 74% = Pass
75% - 89% = Credit
90% + = Distinction

Master Class Business Clubs
After you have received your grading, you will be invited to attend the first of two Master Class Business Clubs. This event is held in a Hotel where the the whole group comes back together to present their progress so far and learn from each others experience, development and ideas. Jeff Smith will host this event to maximise opportunity for everyone.

Assignment #2
Upon completion of the first Master Class Business Club, you will be given your second assignment. Once again you will be expected to assess your own business and present plans for further improvement.

This second assignment will have a deadline submission date which is 120 days after you receive it and again it will be formally assessed to the same criteria.

Master Class Business Club #2
After you have received your grading, you will be invited to attend the second of the Master Class Business Clubs which will be close to the end of the year. Here again you will present your work and your results along with everyone else so that you can derive every possible opportunity that is available to you in the months and years ahead.

The Grand Presentation.
At the end of the second Master Class Business Club there will are 2 awards to be presented in recognition of the top achievers:

The most successful individual

The most successful Master Mind Group
(each team member with receive an award)

In addition these these prestigious awards, this outstanding programme has been externally verified by The IMI and has their QAA seal of approval, which means that everyone who successfully completes Master Class will be recognised and receive an official QAA certificate from The IMI at the end of the programme.

Here are the words taken directly from their assessment of our work:

"The standard of assessments, feedback and support to candidates
is 1st Class. Jeff Smith's approach and attention to detail
sets the benchmark for the Motor Industry."

Roger Dipple - Lead External Verifier, The IMI.

As you can see, there's a lot of pride at stake and a lot of hard work throughout the year and only the most dedicated will be able to survive.

If you think that you have what it takes to become one of the 12 people to go the extra mile, to become a high achiever and make more profit in your business, then we'd like to hear from you.

To request a place on the 2008 Bodyshop Manager's Master Class,
please send and email to Jeff.Smith @ AskInsight.com
together with your name and telephone number
and Jeff Smith will call you personally.

Alternately, you can call Jeff Smith directly on

Office: 01384 371432

Mobile: 07939 064150