Jeff Smith interviews
Jeff Smith Interviews
Shaun Gisbourne
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Improving your basic telephone skills
with Shaun Gisbourne

The thought of prospecting on the telephone often strikes fear in the bravest of people, even if they are calling a long-established customer for something like an MOT reminder, but fear not, help is at hand.

Shaun Gisbourne, telephone marketing expertIn this programme, Jeff Smith interviews Shaun Gisbourne. Shaun helps people in companies by making calls that make their businesses grow. He also helps them to "Take the Phone In Small Steps" if they want to do their own telemarketing.

A veteran of telephone-based business development since 1994, Shaun has taught others to use the telephone successfully in business and continues to refine and practice what he preaches.

 

"To my mind cold calling is when the person that you're looking to reach by telephone has no knowledge of you, doesn't know anything of you - literally doesn't know you from Adam - couldn't point you out in a line of people. That's what a cold call is."

This is the first in a series of programmes from Shaun, which is looking at the basics of getting started for success on the telephone. Turn up the volume and hit the play button to listen to the interview. The audio quality has been down-graded for use on the Internet and the quality of sound that you hear will be dependent upon your computer sound card and speakers. The fast forward and reverse buttons move the audio 10 seconds either way with each click, so don't be afraid to click the reverse button if you get interrupted.


Programme length 20 minutes 42 seconds

High quality CD and MP3 version is available for this interviewOnce you have listened to the programme, please send us your thoughts in an email and we'll post them here for others to read; all comments are very welcome. If you require a high quality recording on CD for use in a CD player or your car, or MP3 for you iPod or iPhone, please send and email to jeffsmith@askinsight.com with your request.

You can find out more about Shaun Gisbourne at:

Jeff Smith interviews Shaun Gisbourne of phone for business .com

www.phoneforbusiness.com

 


If you have a great idea, great products or a great company
and you would like to be interviewed by Jeff Smith,
please send an email to JeffSmith@askinsight.com
with your request and telephone number.

 

 

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